FREQUENTLY ASKED QUESTIONS
Yes, absolutely.
All the product pictures on our website are taken from real items produced in our factory.
What you see is exactly what you'll receive.
If you need, we can also provide real-time photos or videos before shipping.
For B2B orders, we usually send the sales receipt (invoice) directly to your email after order confirmation.
If you need a copy or haven’t received it, please let us know your company name or PO number — we’ll resend it right away.
We take product quality seriously. In case of any issue, our team will work closely with you to solve it promptly — without affecting your project timeline.
Yes, we’re a factory and most of our models can be produced on demand. Once we confirm your order quantity and requirements, we’ll arrange production with a clear lead time.
We ship orders worldwide, including major regions such as Africa, the Middle East, Europe, and Asia.
If you have a specific destination in mind, please let us know — we’ll confirm shipping options and costs for you.